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Internet marketing has fast become of the hottest
and most exciting ways to generate a lot of business through your marketing
effort. There are a lot of ways to go about using the internet to generate
business including banner advertising, affiliate marketing and search engine
optimization. But the miracle of email has been proven to provide one of the
best ways to reach out and touch other businesses that you want to do business
with.
A well developed business to business email
marketing plan can become the backbone of a successful program to keep your
company prosperous and moving forward. B2B email campaigns serve to keep you
continuously in touch with business customers and partners so nobody "falls
through the cracks". Email is also an excellent way to network with new
customers that you learn of through references from business partners or to
recruit new business "cold". If your B2B email campaigns are well designed and
thought out, they can become a significant part of your long range business
plan.
But as a business person, you know that a mature
and well tuned marketing campaign of any sort doesn't spring into existence
without a lot of thought and hard work. That has been true of marketing plans
for generations and that aspect of business development has not changed in the
world of email and internet marketing. To be a success when you "roll out" your
B2B marketing campaign, you have to do the hard work of planning for weeks and
months before that big day. So to create a great email campaign, there are some
questions that you should include in your planning process.
What Are the Goals of Your B2B Email Campaign?
No good business or marketing plan can succeed
without a clear definition of what you want to achieve. Before spending money
on building an ambitious email campaign, you must know what you want it to do
for your business. Each B2B email effort will have a specific objective. One
might be to solicit new business clients or business partners. Another might be
to generate enthusiasm for a new product or service. Yet another might be to
rebuild relationships with established business contacts with whom you have
fallen out of touch.
You have to know what your goals are so you can
measure success. If you want to increase your business by 10% and your B2B
email campaign is central to that plan, you must know where your sales are now
and be able to measure success when the program has been deployed. That is why
defining in significant detail exactly what the goals of the email campaign are
is job #1 for planning the effort,.
Who Are You Talking To?
It doesn’t take a lot of logic to realize that you
have to build a solid email address list that will be used to distribute your
B2B campaign materials to. The good news is that the definition of your target
audience is part of the definition of your goals. If you are seeking to
generate new business from established customers, you already have the email
addresses you need. If you are hoping to generate new customers through
referrals, you may use your existing customer base as part one of your plan and
then build a valid list of potential clients from that first effort. Know your
goals and then know who you need to contact to make those goals a reality. That
is just good business planning which works perfectly when planning a big B2B
email campaign effort.
What Other Internet Marketing Efforts Can Your
Coordinate With?
As we mentioned earlier, to be successful in any
marketing plan, you have to mount a multi-tiered program. That is certainly true
of your internet marketing. If you already have a robust and sophisticated
online marketing presence, that is a natural way to power your B2B email
campaign by tying it in with your corporate web page or other online marketing
efforts.
What you are doing right now online may also take
you back to job #1 and affect your definition of your goals. For example, if
your goal is to generate customer interest, a strong online business life may
mean you will drive that business to your web site to be measured in internet
traffic and sales rather than in phone calls or even visits to a retail
location.
You should also plan to coordinate with each part
of your internet marketing program and each of them may be represented by a
different team and supported by a different technical department. For example,
if you want to "entice" business clients to come to your web site to take
advantage of a promotion or a contest, you must include the subject matter
experts who take care of your website to be prepared to support your offer with
a payoff that will draw the new clients in and take them through the promotion
to the desired action which might be to collect their contact information or
make a sale. So as you plan your B2B email effort, include every part of your
existing online marketing presence. In that way, you capitalize on the success
the business has already realized in cyberspace.
These are the starting places of a great B2B email
campaign but these are not the end of the questions to ask as you coordinate
this important marketing effort. How you design your B2B email campaign will be
influenced heavily by the target audience and the goals of the effort. You must
take into account techniques that must be used to avoid spam filters when you
send out your emails. You may need links in the email to generate activity as
soon as your prospective business client reads the email and those links should
be carefully designed to use the value of the email to take the customer to the
next step.
It is a learning experience to know how to build
each B2B email campaign. But with each new email marketing effort you plan and
execute, you will get a better feel for how to ask the right questions. Then
your email efforts will be focused and yield a high level of success that more
than justifies the costs of using the internet to expand your business.
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